Divyaansh Anuj

Co-founder at IntroBot

Approval of 1. HSM Templates & 2. Official Business Account on WhatsApp

Hi all!

  1. ย I was wondering if any of you have also been facing 100% rejection rates for new HSM template requests over the last few weeks, especially since the new Message templates section was launched? We've got several templates approved in the past, but lately, it's just been all rejections.

    In case you have been getting templates approved, could you share a few examples - and if you have any ideas around what does and doesn't work?ย 

  2. Also, if you have an Official Business Account for WhatsApp (the one with the green tick mark) what do you think was a major factor in getting your application approved?

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